321 N DeVilliers St, Pensacola, FL, 32502 

Description 

The Baker role is essential to delivering the high-quality, handcrafted bread that anchors our bakery’s mission and reputation. This position is responsible for proofing and baking each product with precision, consistency, and an intuitive understanding of timing, temperature, and technique. By maintaining an exact production pace and close attention to detail, the Baker ensures that every loaf meets our standards from oven to customer. Because the final bake defines each product’s quality, this role plays a critical part in customer satisfaction, trust, and overall bakery success. 

Essential Duties 

• Ensures that all bread products proof properly before going into the oven. 

• Uses multi-timer pins, thermometers, product knowledge and intuitive judgment to adjust baking duration to ensure that all baked products meet Great Harvest standards of quality and consistency. 

• Develop a “single loaf” attitude about oven work recognizing that every customer judges the entire business on the loaf he or she is eating. 

• Visits the breadboard regularly, slices hot bread, and tastes the bread, to determine moisture and consistency and ensure the quality of the oven work. Also takes bread home to determine how it ages (all bread tastes great hot!) and to ensure that it maintains an unrefrigerated “shelf-life” of at least a week. 

• Maintains baking records on dough consistency, dough temperatures, internal bread temperatures, etc., in order to learn patterns of consistency and learn how to adapt to fluctuating variables. 

• Helps Goodies Baker with products by monitoring baking and removing from oven. 

• Removes baked bread from sheet –pans promptly to ensure proper cooling. 

• Assists at the kneading table between batches. 

• Ensures product orders are filled by pulling products upon removal from oven. 

• Follows all company policies and procedures. 

• Be available extra hours during holiday seasons (Easter, Thanksgiving and Christmas at a minimum). 

• Other duties as assigned. 

Requirements 

Knowledge, Skills, & Abilities 

• Strong baking and product knowledge. 

• High energy; reliable early-morning stamina. 

• Positive attitude under pressure. 

• Organized, accurate, schedule-driven baking. 

• Self-motivated; proactive team contributor. 

• Cost-conscious; minimizes waste and errors. 

• Clear, respectful workplace communication. 

• Leads by example; problem-solving mindset. 

• Must be at least 18 years of age and have a phone. 

• Must be dependable and work all scheduled shifts, including early morning shifts. 

• Must exhibit high standards of personal cleanliness. 

• Be on time; maintain a positive attitude (so as to encourage a positive impact on bakery atmosphere and morale); maintain positive working relationship with owners and fellow crewmembers; perform all duties with customer effect in mind and prioritize accordingly; hustle at all times, yet work neatly. 

Education & Experience 

Previous customer service experience is highly preferred. Dough experience unnecessary; position will receive on-the-job training. Home or hobby bakers are welcome to apply! 

Physical Requirements 

Must be able to lift and carry loads of 60 pounds (the weight of a bushel of wheat) and perform other physically strenuous mixing tasks throughout the production shift, with or without accommodation. 

Position Type & Expected Hours of Work 

This is a regular, part-time and/or full-time, non-exempt role. Days and hours will vary according to business needs. 

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Equal Opportunity Employer  The Studer Family of Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Pensacola, Florida 

Description 

The café sales and service staff are responsible for maintaining customer service, generating sales, food preparation, food safety, general housekeeping, merchandising, cash register operations (POS) and loss prevention in adherence to all company policies and standards of behavior. 

Essential Duties 

• Ensure that each guest receives outstanding customer service by providing a customer friendly environment, including greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of customer service  

• Maintain awareness of all product information, promotions, upcoming events and advertisements  

• Responsible for generating sales and cross selling all products and services 

• Assist in floor moves, merchandising, display maintenance and store housekeeping. Keeping the sales floor and restrooms neat, clean and organized  

• Assist in processing and replenishing merchandise  

• Adhere to dress code, standards of behavior, all company policies, procedures and practices, including signing, pricing, and loss prevention  

• Follow all opening and closing procedures 

• Safely handles all hot and cold drinks during drink preparation 

• Verbally receives and calls back customer orders in a friendly manner 

• Responds proactively to prevent customer service situations and reports all complaints and requests to management 

• Accurately and efficiently complete all sales transactions and maintain proper cash and special promotions at POS registers  

• May work special events and assist in all other departments; as needed with approval of supervisor(s) 

• Sells and serves baked goods and miscellaneous food items to customers 

• Routinely cleans the bar area, floor, windows and grinders, and takes out trash, etc. 

• Reports potential safety hazards and all employee accidents to the supervisor 

• Prepare food items according to the Par sheet  

• Ensure all items are labeled correctly  

• Prepare dressings according to the recipes provided  

• Bake cookies and bread  

• Detects and ensures disposal of spoiled or unattractive food  

• Completes production sheets and other records as required  

• Receive inventory by checking invoices to ensure all items are accounted for  

• Stock inventory in accordance with health code (i.e. no raw meats above raw vegetables)  

• Break down and clean work area at the end of shift (stove top cleaned, sheet pans cleared and cleaned, dishes, sweep & mop floor, cover food, ensure food is put away properly, etc.) 

• Make sure ovens are turned off 

• Ensure the building and facilities are properly secured 

• Performs all other duties as requested or directed 

Requirements 

Knowledge, Skills, & Abilities 

• Maintain professional attitude and appearance at all times 

• Well-organized and detail-oriented with all guest services 

• Required to stand, walk, and lift items (up to 25 lbs.) on a regular basis 

• Ability to understand and carry out oral and written instructions and request clarification when needed  

• Excellent communication skills  

• Ability to work as part of a team   

• Ability to build relationships with customers 

Education & Experience 

High school diploma or GED and one to three years of related experience and/or training, or equivalent combination of education and experience. 

Physical Requirements 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The key physical requirements of this position include the ability to walk and stand for an extended period of time, bending, stooping, and able to lift up to 25 pounds.  

Position Type & Expected Hours of Work 

This is a regular, part-time, non-exempt position. Days and hours will vary to include morning, evening, and weekend work according to business needs. 

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Equal Opportunity Employer 

The Studer Family of Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.